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Recent Submissions
Social media marketing assimilation in B2B firms: An integrative framework of antecedents and consequences
(2024) Maduku Daniel K. Maduku
Previous studies have addressed social media adoption in business-to-business (B2B) contexts, but limited research has focused on understanding social media marketing assimilation in the B2B context. Using an integrative model, this study examines how top management participation influences the assimilation of social media in the key marketing areas of product development, pricing decision-making, channel management, and promotion. Furthermore, it examines the resulting impact of these assimilations on B2B firms' performance, particularly in respect of sales performance and relationship development. The study also examines the moderating impact of absorptive capacity on top management participation in the assimilation processes. The findings reveal that top management participation strongly influences social media assimilation into marketing functions. However, the impact of social media assimilation on B2B firms' performance is varied. While assimilation for channel management positively impacts both sales performance and relationship development, assimilation for product development is only positively related to relationship development. Conversely, assimilation into the functions of pricing decisions and promotion activities shows no significant impact on either sales performance or relationship development. Finally, absorptive capacity positively moderates top management participation in social media assimilation into all key marketing functions except one. The theoretical and managerial implications of these findings are discussed.
Judging facts, judging norms: Training machine learning models to judge humans requires a modified approach to labeling data
(2023) Aparna Balagopalan Gillian K. Hadfield 1 *, David Madras 2,3,5,6,7 2,3 , David H. Yang , Marzyeh Ghassemi 1,2,3 2,4 , Dylan Hadfield-Menell 1 ,
Acknowledgments:Wewouldliketo thank D. Simon(Universityof Southern California School
of Law), T. Lyon (University of Southern California School of Law), R. Zemel (University of
Toronto), E. Creager (University of Toronto), and five anonymous reviewers for their helpful
comments and reviews. We also thank the participating annotators for their responses.
Funding: We acknowledge the Schwartz Reisman Institute for Technology and Society for
funding this research. A.B. was funded in part byan Amazon Science PhD Fellowship at the MIT
Science Hub. D.M. was supported by an NSERC Alexander Graham Bell Canada Graduate
Scholarship-Doctoral (CGS-D) during a portion of this research. D.H.-M. was funded in part by a
gift from the Hirji Wigglesworth Family Foundation and in part by the Bonnie and Marty (1864)
Tenenbaum Career Development Chair. G.K.H was funded in part by the Schwartz Reisman
Chair in Technology and Society and a CIFAR AI Chair at the Vector Institute. M.G. was funded in
part by the Hermann L. F. von Helmholtz Career Development Professorship at MIT, Microsoft
Research, a CIFAR AI Chair at the Vector Institute, a CIFAR Azrieli Global Scholar award, and a
Canada Research Council Chair. Resources used in preparing this research were provided, in
part, by the Province of Ontario, the Government of Canada through CIFAR, and companies
sponsoring the Vector Institute. This project was approved by the University of Toronto’s
Institutional Research Ethics Board (protocol no. 00037283). Author contributions: The
research was conceived by D.H.-M. and G.K.H.; the study was designed by D.H.-M., G.K.H., D.M.,
andM.G.;datacollection wasdonebyA.B.andD.H.Y.;datainterpretationandanalysis wasdone
by A.B., D.M., D.H.Y., D.H.-M., G.K.H., and M.G.; and the manuscript was prepared by A.B., D.M.,
D.H.-M., G.K.H., and M.G. Competing interests: The authors declare that they have no
competing interests. Data and materials availability: All data needed to evaluate the
conclusions in the paper are present in the paper and/or the Supplementary Materials. Code to
reproduce the paper’s main findings can be found at https://doi.org/10.5281/zenodo.7782689.
Artificial intelligence scribes in primary care
(2024)
1 Artificial intelligence (AI) scribes can mimic human
scribes
These tools use speech recognition, natural language process
ing, and AI technologies to listen during a clinical encounter
and generate clinical documentation.1 Clinicians can then
review, edit, and sign the generated note in the medical record.
2 Early evidence suggests that AI scribes lessen
administrative burden and improve quality of time
spent with patients2,3
A 10-week, California-based pilot found that primary care
providers spent less time documenting during appointments
and using electronic medical records outside office hours.3
Patients felt comfortable with AI scribes and reported clin
icians spent less time looking at a computer.3 The use of AI
scribes may also improve the quality of medical notes by
generating more timely and complete documentation.3,4
3 Clinical documentation generated by AI scribes may
contain errors and must always be reviewed3,5
Atrifical Intelligence tools can introduce mistakes, including
hallucinations (i.e., documenting things that did not occur) or
omission of key information.3,5 They may struggle with differ
ent languages and documenting physical examinations.2,3
Clin icians are ultimately responsible for the quality of their
documentation and must review all AI-generated notes to
ensure accuracy and completeness.4,5
4 Users must ensure software is compliant with local
privacy regulations4,5
To date, AI scribes remain unregulated. Clinicians must
understand how clinical information captured by the soft
ware is stored, retained, accessed, and subsequently
used.4,5 Data stored outside of Canada may be subject to
foreign laws. The onus is on the clinician or their institution
to understand privacy implications and potential for patient
harm, and to ensure the software performs as intended.
5 Users must obtain consent before using an AI scribe4,5
Clinicians must explain, receive, and document informed
consent from patients, including reasons for use and poten
tial risks such as privacy implications and subsequent owner
ship, storage, and use of health
Artificial Intelligence in Science and Society: The Vision of USERN
(2024)
Therecent rise in relevance and diffusion of Artificial Intelligence (AI)-based systems and the
increasing number and power of applications of AI methods invites a profound reflection on the impact
The associate editor coordinating the review of this manuscript and
approving it for publication was Derek Abbott
Multichannel Management
(PETER LANG, 2023) Gottfried Gruber
The thesis deals with pricing strategies for multichannel retailers, especially traditional stores
which additionally manage an online shop. The problem of integrating two sales channels and applying a well-suited pricing strategy is still an emergent question. This work develops a stochastic
model to represent consumer behavior on pricing. On the one hand the model contains two probability functions which render consumers' reservation prices for each individual channel. On the
other hand the stochastic model is based on numerous distributions which represent switching
probabilities from and to each separate channel. The various distribution functions will be estimated from the results of a survey. To highlight differences of pricing strategies due to several
product categories a cross comparisons of books, clothes and digital cameras will be presented.
The results show that there are differences in multichannel pricing of the various products. These
inequalities stern from consumers' perceptions of the sales channels. For each product a separate
sales channel is preferred by consumers. Therefore, one channel exhibits some advantage versus
the alternative channels. This advantage is reflected in different pricing strategies. Further appropriate marketing strategies could help a firm to counter discounting by its competitors. So firms
should keep an eye on the reservation price structure of its consumers as well as their demanded
marketing activities.